Terms and Conditions

Fittings

TERMS & CONDITIONS

Fitting Fee Rebate Terms

The fitting fee rebate applies to clubs that are custom built by Cool Clubs and does not apply to a stock build from a manufacturer. The rebate can be used as credit applied up to 10% of the value of the clubs purchased in the specified fitting, the rebate must be redeemed within 60 days from the fitting date, rebates not used within this period will expire and cannot be reinstated.

Cancellation Terms

Cancellations notified more than 24 hours prior to a fitting appointment:

• fitting appointment can be rescheduled and payment already made will transfer to the rescheduled appointment; or
• fee is fully refundable

Cancellations notified less than 24 hours prior to a fitting appointment:

• fitting appointment can be rescheduled and payment already made will transfer to the rescheduled appointment
• fitting fee will be charged and is non-refundable

Payment Terms

Club fitting sessions booked through a Cool Clubs representative must be paid for prior to commencing the fitting session. (NB: Cancellation Terms apply, refer above).

All repairs once completed must be paid for at the time you collect your golf club or clubs.

Goods

All orders for clubs must be paid for at the time of placing an order. We cannot commence building bespoke clubs until payment has been received.

In the event of any dispute arising it will be dealt with under Queensland jurisdiction and relevant legislation.

In using our services, you attest that you:
– have had sufficient opportunity to access these Terms & Conditions and have contacted us with any questions; and
– have read, accepted and will comply with our Terms & Conditions; and
– are 18 years or older.

Clubs

TERMS & CONDITIONS
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Cancellation Terms

Cancellations

• Custom Clubs cannot be cancelled once ordered
• Stock Clubs will incur a 10% handling fee to cancel if they have not been received.

Payment Terms – Services and Goods

TERMS & CONDITIONS
‍
Cancellation Terms
Services

• Club fitting sessions booked online must be paid for at the time of booking (NB: Cancellation terms apply – refer above).
• Club fittings sessions booked through a Cool Clubs representative must be paid for prior to commencing the fitting session (NB: Cancellation Terms apply – refer above).
• All repairs once completed must be paid for at the time you collect your golf club or clubs.

Payment Terms
Goods

• All orders for clubs must be paid for at the time of placing an order. Cool Clubs cannot commence building bespoke clubs until payment has been received and the transaction is completed.
• In the event of any dispute arising it will be dealt with under Queensland jurisdiction.
• All repairs once completed must be paid for at the time you collect your golf club or clubs.

In using our Services, you attest that you:
– have had sufficient opportunity to access these Terms & Conditions and contact us; and
– have read, accepted and will comply with our Terms & Conditions; and – are 18 years or older.

With Cool Clubs, those who improve…