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Cancellation Terms

Cancellations notified more than 24 hours prior to a fitting appointment:

  • fitting appointment can be rescheduled and payment already made will transfer to the rescheduled appointment; or
  • fee is fully refundable


Cancellations notified less than 24 hours prior to a fitting appointment:

  • fitting appointment can be rescheduled and payment already made will transfer to the rescheduled appointment
  • fee is non-refundable

Payment Terms

Club fitting sessions booked online must be paid for at the time of booking. (NB: separate Cancellation Terms apply, see above).

Club fitting sessions booked through a Cool Clubs representative must be paid for prior to commending the fitting session. (NB: separate Cancellation Terms apply, see above).

All repairs once completed must be paid for at the time you collect your golf club or clubs.

Goods

All orders for clubs must be paid for at the time of placing an order. We cannot commence building bespoke clubs until payment has been received.